At luckyyi, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six principles that guide how luckyyi handles your personal data
luckyyi uses 256-bit SSL encryption across the entire platform. Your personal and financial data is protected at rest and in transit, with access restricted to authorized personnel only.
luckyyi does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the luckyyi platform and to comply with legal obligations.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by luckyyi. Submit a request anytime through our support team.
luckyyi fully complies with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission of the Philippines.
luckyyi retains your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by PAGCOR regulations and Philippine law.
In the unlikely event of a data breach affecting your personal information, luckyyi will notify you and the National Privacy Commission within the timeframes required by Philippine law.
luckyyi ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how luckyyi collects, uses, stores, shares, and protects personal information in connection with the operation of our online casino and gaming services at luckyyi.org.
This policy applies to all players who register an account with luckyyi, visit our website, use our mobile-optimized platform, or interact with our customer support team. It covers all personal data collected from players located across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and all other regions.
luckyyi operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to all applicable Philippine laws and regulations governing data privacy, anti-money laundering, and responsible gaming. This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming policy.
For the purposes of the Data Privacy Act of 2012 and its implementing rules and regulations, luckyyi is the Personal Information Controller in respect of the personal data collected through the luckyyi platform.
As the Personal Information Controller, luckyyi determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws.
If you have any questions about how luckyyi processes your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer at the contact details provided in Section 14 of this policy.
luckyyi collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, home address | Account communication, support, notifications |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, cookies | Platform security, fraud prevention, service improvement |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
luckyyi does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive personal information is collected (such as government ID details), it is handled with the highest level of security and access controls.
luckyyi collects personal data through the following means:
luckyyi uses your personal data for the following purposes:
luckyyi processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012 and its implementing rules:
luckyyi does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
The luckyyi platform uses cookies and similar tracking technologies to enhance your gaming experience, maintain your session, and analyze platform usage. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the luckyyi platform. For strictly necessary cookies, no consent is required as they are essential to the operation of the service.
luckyyi retains your personal data for the following periods, after which data is securely deleted or anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | PAGCOR licensing requirements, AMLA compliance |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160, as amended) |
| Gaming history and session data | 5 years from date of activity | PAGCOR regulations, dispute resolution |
| Customer support communications | 3 years from date of communication | Legitimate interests, dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Data Privacy Act of 2012 |
| Technical and log data | 12 months from collection | Security monitoring, fraud prevention |
Where luckyyi is required by law to retain data for a longer period, the statutory retention period will apply. Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized.
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights in relation to your personal data held by luckyyi:
To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. luckyyi will respond to your request within thirty (30) days of receipt. We may need to verify your identity before processing your request. There is no charge for exercising your data subject rights, unless your request is manifestly unfounded or excessive.
If you are not satisfied with luckyyi's response to your data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
luckyyi implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, luckyyi will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, in accordance with the requirements of the Data Privacy Act of 2012.
The luckyyi platform is strictly intended for adults aged 21 years and older, as required by PAGCOR regulations governing online gaming in the Philippines. luckyyi does not knowingly collect personal data from individuals under the age of 21.
If luckyyi becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void any transactions, and securely delete the personal data in question. If you believe that a minor has registered an account on the luckyyi platform, please contact our support team immediately.
luckyyi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or PAGCOR regulatory requirements. When material changes are made, luckyyi will notify registered players via email and by posting a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this Privacy Policy periodically to stay informed about how luckyyi protects your personal data. Your continued use of the luckyyi platform after the effective date of any amendment constitutes your acknowledgment of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way luckyyi handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with luckyyi's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The National Privacy Commission is the government authority responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
Your data is protected. Your games are fair. Join luckyyi today and enjoy PAGCOR-licensed gaming from just ₱20. Must be 21 or older.